Pending costs on a phase

Issue:

Unable to invoice due to pending cost(s) on phase

Resolution:

Firstly you need to identify what the pending costs are and what status they are in. You will need to go to the pending tab of the phase to identify this. Below are listed some common solutions to pending costs:

• If time sheet approval is on and the pending time is approved, then it may not have been submitted from the timesheet approval area
• Go to the time sheet approval area (or expenses) and select the user. From here you should be able to delete or post as required

If none of the above clear your pending costs, please contact the helpdesk