Issue:
A PI (Purchase Invoice) has been raised with incorrect details and posted
Resolution:
You can click on the "Actions" button at the top right and choose the option "UnPost"
As long as the PI has not yet been exported in a batch to your accounts package, this action will delete the postings record(s) from a purchase batch and change the status of the purchase invoice in Synergist to unposted. This will allow you to adjust analysis, purchase order allocations and any other details as required.
If the purchase invoice has been exported to your accounts package then it will not be possible to unpost the purchase invoice. You will need to do the following to cancel out the error:
- Create a negative PO to cancel the original PO
- PO cost on that phase is now reported as 0
- Create a dummy supplier credit to go to accounts to cancel the original PI, and allocate that to your negative value PO
- Create a new PO. PO cost on the phase is now reported correctly
- Re-enter the PI details (the new PI will have a different reference than the original), assign it to the correct PO and post.